Care Guide

We hope you’ll love wearing your new jewellery as much as we loved making it. There are some simple steps you can take to keep it in perfect condition.

Wear with care

Try to minimize contact with perfumes, sprays or lotions by making sure your Toolally is the last thing you put on.

How to clean your jewellery

For all our jewellery pieces we recommend a gentle wipe with a soft, damp cloth to keep them bright and sparkly. We find that microfibre cloths do the trick.

To keep the rhodium or gold-plated metal tops shiny and clean, we recommend a small amount of liquid detergent and warm water in a non-metallic bowl. Rub your jewellery gently with a soft cloth to clean it and then rinse thoroughly with warm water to remove any excess detergent. Then dry with a soft cloth.

We discourage prolonged soaking of your Toolally earrings as this can affect the life of the plating. We do not recommend using any sort of silver or gold cleaning pre-treated cloths as these are intended for solid precious metals and can break down and shorten the life of the plating. All our fine jewellery comes with a polishing cloth, so use this frequently to polish your jewellery. Show it some love.

How to store your jewellery

Store your Toolally jewellery out of the way of direct sunlight, as exposure to extreme heat or prolonged exposure to direct sunlight could affect any glue bonds.

Full Circle Service

We make all Toolally pieces to the highest possible standards of craftsmanship. Despite this, repairs may sometimes be necessary. We can repair, re-plate and polish any of your Toolally pieces. We will give each piece the kiss of life if ever it’s needed, so you can love it forever. For more details of our Full Circle Service click HERE.