Care Guide

We hope you’ll love wearing your new jewellery as much as we loved making it. To help keep it in gorgeous condition, follow our care advice and give it a little Toolally TLC.

For all of our jewellery we would recommend gently wiping with a soft damp cloth. We find that microfibre cloths do the job quite nicely.

Store your Toolally jewellery out of the way of direct sunlight, as exposure to extreme heat or prolonged exposure to direct sunlight could affect the glue bond on studs.

Acrylic Jewellery

Keep your jewellery away from perfume and lotions as they can cause discolouring. Perspex is a little bit fragile, so handle your jewellery carefully, and store your jewellery in its box to keep it safe.

Fine Jewellery

Our recommendation for cleaning the rhodium or gold plated metal tops would be to use a small amount of liquid detergent and warm water in a non metallic bowl. Rub your jewellery gently with a soft cloth to clean and then rinse thoroughly with warm water to remove any excess detergent. Finally dry promptly with a soft cloth. We would discourage soaking your Toolally earrings as prolonged soaking can affect the life of the plating. We do not recommend using any sort of silver or gold cleaning pretreated cloths as these are intended for solid precious metals and can break down and shorten the life of the plating. All of our fine jewellery comes with a polishing cloth, so use this frequently to polish your jewellery.

We advise protecting your earrings as much as possible from perfumes and lotions, all of which can tarnish or remove the plating on your earrings, or the glue bond on any stud earrings.

If you have any questions about your jewellery please contact us and we’ll be happy to answer them.

Cashmere and Silk Scarves

Dry clean only.