Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To help you protect it, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
To make this notice easy to find, we have made it available from every page, in the footer of the site, as well as at the checkout where you will be asked for personal information.

Newsletter and Marketing

If you subscribe to our newsletter using either the form at the bottom of each page or giving permission when making a purchase, you will be asked to confirm your choice to receive newsletter and other promotional land marketing information by filling in the short MailChimp form. The details you provide will only be shared with MailChimp in order for us to send you these types of emails, from which you will always be given the option to unsubscribe or change your preferences at the foot of every email.

Personal Data

When creating an account and placing an order online with Toolally, we store your name (full name if given), personal email address, billing address and (if sent to a different address) we keep a note of the delivery address too.

We are required by UK law to keep this personal data as part of order information for 7 years,
so we are able to produce proof of sales in case of an audit by Her Majesty’s Revenue & Customs (HMRC). After 7 years have passed from your last purchase, we will remove all of this information, unless you have actively subscribed to our mailing list to receive Toolally newsletters. In which case, we will still retain your email address and any other information you volunteer with it (i.e. your full name).

We will use your email to get in touch with you to let you know the progress of your order and we will also ask if you’d like to subscribe to receive marketing emails from Toolally in the form of a regular newsletter (explained above). However, if you do not wish to subscribe, all you need to do is ignore the email regarding subscription. The option to sign up at any time is always available using the form at the bottom of every webpage.

Your account information, including username, emails address and password will be available to be changed on your account toolally.com/my-account/edit-account/ when logged in. From there you can also review and download all the personal information we keep on you by clicking on the Show/Review User Details tab and download by clicking [Download].
Similarly, the addresses we use for you will be available to edit at any time: toolally.com/my-account/edit-address/

You will also be able to delete your account and all personal data along with it at any time, from the My Account Page: toolally.com/my-account/

Please note that we do not store any payment information. All payments, whether made by card or PayPal, are all processed through PayPal’s secure servers.

In order for us to complete your delivery, we need to share some details with our postage partners (whichever courier service you choose when ordering), but we only require the name and address the order will be delivered to.

If you should have any questions or need further clarification on how we handle personal data and information, please don’t hesitate to get in touch with us, by email (info@toolally.com). Thank you.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications such as Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.