Free Repairs Service


We want you to keep on loving your Toolally jewellery so we offer a free repairs service. If an item becomes damaged, it can be returned to us for repair even if it has been worn many times regardless of where you bought it.

To return an item to us for repair (UK only), please use our free returns service and download a pre-paid Royal Mail returns label here:

For more information, please click here.


For non-UK Customers


We want to provide you with the same service but unfortunately we will have to charge postage for returning the item to you.

In some cases this may be prohibitively expensive so please get in touch by email before sending anything to us at

Items sent to us without prior agreement to repair might not be returned to you.