We want you to keep on loving your Toolally jewellery so we offer a free repair service where an item which becomes damaged can be returned to us for repair even if it has been worn many times regardless of where you bought it.

This service applies to items not covered by our returns policy.


For UK Customers

Send your damaged item to us suitably packaged to avoid further damage to:

Toolally c/o the fabl
Repairs Service
Nesfield House
Broughton Hall Business Park
BD23 3AE

Please include an email address and a return postal address


For non-UK Customers

We want to provide you with the same service but unfortunately we will have to charge postage for returning the item to you.

In some cases this may be prohibitively expensive so please get in touch by email before sending anything to us at

Items sent to us without prior agreement to repair might not be returned to you.